Question 1

*What are the terms of the Subscribe program?

Accepted Answer

The subscription terms of use can be found here. (https://www.walmart.com/help/article/walmart-subscriptions-terms-of-use/f05e20e6c2544640a88cfa2aa4947aac)

Question 2

How can I start using subscriptions?

Accepted Answer

Subscriptions are available on thousands of everyday favorites such as groceries, pet supplies, pantry staples, home cleaning and more. If the item is eligible, you will be able to select “Subscribe” & choose how often you want your item. To participate, you must have a valid Walmart account, shipping address & payment method on file. Sign into your account or create a new account to get started.

Question 3

How much do subscriptions cost?

Accepted Answer

There is no charge to subscribe to items. Shipping is free on orders over $35. Certain items eligible for subscriptions may require a scheduled delivery. Delivery fees apply to all scheduled deliveries.  A minimum order fee of $6.99 applies to all orders below $35, and bag fees may apply to delivery orders in certain locations.

Question 4

Will I pay shipping or delivery fees if I’m a Walmart+ member?

Accepted Answer

Walmart+ members can start using subscriptions at no added cost to membership and get free shipping and delivery on all orders. Any delivery order under $35 will still be subject to the minimum order fee.

Question 5

How do I skip my subscriptions?

Accepted Answer

You can easily manage your subscriptions in the app or online. Log in to your account & select My Subscriptions under Subscription & Plans section. Select the subscription you wish to skip. Select “Skip” on each item you would like to skip.

Question 6

How do I cancel my subscriptions?

Accepted Answer

You can easily manage your subscriptions in the app or online. Log in to your account, click account & select My Subscriptions. Click on the subscription you wish to cancel. Select “Unsubscribe”.

Question 7

How do I change the frequency on my subscriptions?

Accepted Answer

You can easily manage your subscriptions in the app or online. Log in to your account and select My Subscriptions. Click on the subscription you wish to change. Select “Edit” next to frequency. Update the frequency to your requested change.
to frequency. Update the frequency to your requested change.

Question 8

How do I change my delivery timing?

Accepted Answer

You can easily manage your subscriptions in the app or online. Log in to your account & select My Subscriptions. Select “Edit” on the right of the screen. Choose your new delivery day and/or time.

Question 9

Why did the price of my subscription item change?

Accepted Answer

We aim to deliver low prices and don’t expect them to change often. We’ll let you know the price you’ll be charged prior to each fulfillment.

Question 10

Can I subscribe to all items on Walmart.com?

Accepted Answer

No, not all items are available for subscription service. Please see the individual item page for details.

Question 11

How do I return a subscription order?

Accepted Answer

Subscription orders follow normal return processes.

Question 12

How do I amend a subscription delivery order?

Accepted Answer

While your order is still preparing, you can add or remove items, increase or decrease quantities, and allow or disallow substitutions. To edit items in an order, select Account, select Purchase History, and select Edit Items.

Subscriptions

Subscriptions on your scheduleSubscriptions on your schedule

Subscription perks

Flexible scheduling

Ultimate convenience

It's free to subscribe